United Airlines
Corporate Responsibility Report

Governance

We believe good governance is about empowering people to make good, value-creating and value-protecting decisions while controlling risks and managing the interests of shareholders, customers, employees and broader stakeholders. We seek to ensure the highest standards of safety, compliance and ethical behavior.

Key Highlights

24/7ethics and compliance helpline available to all employees

Nearly 75Kemployees provided with human trafficking awareness and reporting procedure training since 2018

board room

Board composition and oversight

We are committed to high standards of corporate governance and conducting our business with ethics, integrity and professionalism. The Board is responsible for establishing broad corporate policies and for overseeing the Company’s business strategy on behalf of the Company’s stockholders and other stakeholders, pursuant to the Delaware General Corporation Law and our Amended and Restated Bylaws.

colleagues conducting business

Ethics & compliance

We expect all of our colleagues to conduct business ethically and with integrity and professionalism. We have multiple levels of control and compliance to ensure the highest standards.

I.T. professional at desk

Cybersecurity

To build the world’s biggest and best airline in an era of evolving complexity and increased digital threats, safety and security are more important than ever. The cybersecurity strategy must enable the Company to fulfill its mission to connect people and unite the world in a cyber-safe and secure way. By integrating robust cybersecurity measures, United implements safeguards against cyber threats and cultivates operational resiliency.

Airport runway

Policy priorities

United works with government officials at all levels (international, federal, state and local), as well as our extensive network of partners and stakeholders, to advocate for policies and a regulatory environment that will enable our industry to grow and contribute to the economy safely and sustainably.

The white house

Lobbying & political activity

We believe that participating in the political process and engaging in policy advocacy in a transparent manner is key to good governance and an important way to promote healthy corporate citizenship.