Community impact

Our approach is built around four cornerstones: disaster relief and recovery, building inclusion, inspiring leadership and STEM education, along with environmental justice and sustainability.

These cornerstones guide how we invest and how we maximize our impact:

United Community Engagement

Responding to crisis

Lifting communities in crisis after disaster

Building inclusion

Breaking down barriers to promote inclusion

Inspiring leadership

Inspiring the next generation of leaders

Environmental sustainability

Flying toward a more sustainable future

United's community impact


100K+ recycled amenity kits and other products repurposed to impact 115K+ people


2,600+ education & career programs to support K-12 students

800+ girls attended our largest ever Girls in Aviation Day to inspire different careers in aviation

817+ students from low-income and underrepresented backgrounds flown to 3 countries for transformative international travel experiences with our partner Global Glimpse

Disaster relief

4 humanitarian relief flights flown to bring customers, employees, responders and critical supplies to support those impacted by wildfires in Maui and Typhoon Mawar in Guam

1.9M+ meals provided for communities in need through our partnerships with 11 food banks, World Central Kitchen, Airlink and Rise Against Hunger

800K lbs of cargo supplied to over 30 disasters in over 25 countries across the globe

1,658,180 people were provided with healthcare supplies and services

479,302 people were provided with clean water and hygiene supplies

44,964 people were provided with shelter and shelter materials


18 Special Olympics Service Ambassadors working in our airports

20 internships supported by our summer internship program with the American Association of People with Disabilities. This provided students and recent graduates with all types of disabilities paid summer internships with Congressional offices, federal agencies, nonprofit and for-profit organizations

Supported diverse future aviation leaders through the Thurgood Marshall College Fund, Hispanic College Fund and Asian Pacific Islander American Scholars with financial contributions and representation at college job fairs to ensure the company has access to the best and most diverse future talent

Collaborated with The Trevor Project and Human Rights Campaign to provide inclusive training for employees, ensure our uniform standards are inclusive and support policies that protect the LGBTQ+ community

Our planes, people, & customers

7,400+ flights for nonprofits, helping responders reach disaster relief areas, students travel the globe, injured/wounded service members make it to VA medical centers and more

50k+ volunteer hours hours from more than 5,570 employees across 347 cities to help pack meals, upcycle amenity kits, collect trash from local parks and beaches and so much more for over 580 nonprofits across the world

118M+ miles for nearly 70 nonprofits, which includes a record breaking 55M+ miles from our MileagePlus members to support Maui wildfires

12 Fantasy Flights flown during the holiday season, creating a memorable day filled with joy, gifts, food and entertainment, for children across the world, including Hawaiian residents impacted by wildfires, those terminally ill or those suffering from serious medical conditions