Community engagement

in Our community

Lifting up communities in crisis after disaster

Being there when we are needed most is also core to our mission. In 2017, we activated responses for six incidents: Hurricanes Harvey, Irma and Maria; the mass shooting in Las Vegas; and wildfires in Northern and Southern California.

In the aftermath of devastating Hurricanes Harvey, Irma and Maria, we operated more than 58 flights supporting relief efforts. Our teams worked tirelessly to ship more than 1 million pounds of relief supplies into San Juan and Aguadilla in Puerto Rico, including shipments of supplies our co-workers sent to their families on the island. Hurricane relief efforts were a prime example of what can be accomplished when we collaborate with partners across sectors. Working with nonprofits like the American Red Cross, Feeding America, Airlink; the AFL-CIO; corporate business partners like Grainger and government officials and agencies, we helped deliver more than a million pounds of relief supplies, evacuate more than 2,000 people from hard-hit regions, and raised more than $3 million in response to Harvey, Irma and Maria. This included volunteering one of the largest aircraft in our fleet to transport more than 35,000 pounds of emergency relief supplies, along with 300 skilled nurses, electricians and construction workers, to Puerto Rico to help in the recovery process.

Breaking down barriers and promoting inclusion

At United, we strive to create a true sense of human connection to demonstrate how we lead with heart and how we value every individual’s unique needs.

Special Olympics is a change agent within our “Revolution of Inclusion,” and United is committed to partnering with them to enhance our core4 training. Nearly 25,000 employees at our hubs have gone through our new core4 training, which includes scenarios developed in partnership with Special Olympics. These examples include real-life situations designed to best prepare our team to choose an inclusive and Care-focused response in their decision-making process.

Our new expanded global partnership includes supporting Special Olympics’ 50th anniversary celebration in Chicago, as well as flying some 700 individuals to the 2018 USA Games in Seattle. We are also collaborating with Special Olympics to build modules for the Caring principle of our core4 program, which will be rolled out across the company by the end of 2018.